Welcome to ELEVATE UNIFIED COMMUNICATIONS

Go beyond
business phone service

Elevate Platform

Elevate delivers an AI-powered communications experience that brings voice, video, chat, SMS, and file collaboration into one secure, cloud-based platform. Instead of juggling disconnected tools, your teams get a consistent communication experience that supports productivity, responsiveness, and growth.

ELEVATE UNIFIED COMMUNICATIONS

Elevate Your Business Communication

With Elevate, you get the essential tools you need to create a consistent, secure, and scalable communication experience — powered by AI-driven collaboration across every channel your teams use.

Auto-attendant and IVR menus
Call queuing and routing
Voicemail to email and SMS
Call recording and analytics
Unlimited domestic calling
BUSINESS PHONE

BUSINESS PHONE

Highly reliable cloud-based phone system with 90+ calling features, crystal clear HD voice.

VIDEO CONFERENCING

VIDEO CONFERENCING

Securely meet face-to-face with employees and customers from anywhere with up to 3 video feeds.

TEAM CHAT

TEAM CHAT

Bring your teams together and quickly communicate with coworkers from any device.

FILE MANAGEMENT

FILE MANAGEMENT

Share and collaborate on files securely from any location with real-time backup and restore.

Benefits

The Benefits of Wherever,
Whenever Communication

INCREASED FLEXIBLITY & PRODUCTIVITY

INCREASED FLEXIBLITY & PRODUCTIVITY

Elevate enables workers to collaborate from anywhere, on any device.

HIGH RELIABILITY

HIGH RELIABILITY

Elevate delivers 99.999% reliability, so you're never out of touch.

LOWER COSTS

LOWER COSTS

No phone system hardware to buy, install, manage, upgrade, or replace.

SIMPLIFIED SCALING & MANAGEMENT

SIMPLIFIED SCALING & MANAGEMENT

Elevate scales according to the needs of any business.

BUSINESS CONTINUITY

BUSINESS CONTINUITY

Elevate keeps businesses connected and running even if the power goes out.

Elevate Keeps Teams Connected Anywhere, Anytime

Mobile Device

Mobile Device

Seamlessly switch your workspace to any Apple or Android smart device with the Elevate Mobile App.

Desk Phone

Desk Phone

Pre-configured phones connect to the feature-rich Elevate service wherever they're plugged in.

Integration

Fully Integrated with
Microsoft Teams

Elevate bridges the gap between your phone system and Microsoft Teams, enabling full PSTN calling, advanced call routing, and contact center capabilities directly within the Teams interface your team already uses every day.

Native Teams calling with full Phone System feature parity
Direct routing to 100+ countries without number porting
Auto-attendant and call queue integration with Teams
Presence sync across Elevate and Microsoft 365
Single dial-pad experience for internal and external calls
Microsoft Teams Integration

AI-Powered

Meet Your Digital Teammates

AI Agents That Work Alongside Your Team

Digital Teammates are AI-powered agents that handle routine customer inquiries instantly, 24/7. This ensures your human agents can focus on complex problem-solving while your customers get immediate responsiveness.

Instant responses to common questions, any time of day
Frees human agents to focus on high-value interactions
Consistent, accurate answers powered by AI
Scales effortlessly without adding headcount

Available 24/7

AI-powered support, always on

AI-Powered

AI That Empowers Your Team – Not Replaces Them

AI Assistants in Elevate work as personal productivity tools, handling time-consuming tasks so employees can focus on higher-value work.

AI Call Recap & AI Meeting Recap

Turn every call and meeting into clear notes, action items, and follow-ups automatically.

Elevate AI Assistant

Get quick answers, create content, and translate text so work moves faster without extra tools.

Smart Productivity

Automate routine tasks and empower your team to focus on what matters most.

Additional Features Available with Ansatel

ARCHIVING

ARCHIVING

Securely back up your organization's phone calls, meetings, chats and SMS conversations.

COMPANY MESSAGING

COMPANY MESSAGING

Give customers the ability to conveniently communicate with your business via SMS, MMS, and phone.

TOLL-FREE CALLING

TOLL-FREE CALLING

Save time and money with one consolidated bill, flat rate pricing, and shared minutes across users.

Being able to give your customers a seamless experience when they reach out to your business is a huge competitive advantage. With the right contact center software, you have the power to create efficient interactions, meaningful insights, productive teams, and an overall superior customer experience. All this adds up to a sustainable boost to your bottom line.

Businesses of all sizes, budgets, and industries can finally take advantage of the benefits of offering a superior customer experience. Move your Contact Center to the cloud and experience a highly reliable, secure, and full-featured solution that can be up and running in days, not months. With Contact Center, more responsive, informed, and positive customer experiences are in your future.

Services (CCaaS)

The Benefits of Contact Center Software as a Service (CCaaS)

All-In-One Platform

All-In-One Platform

One seamless cloud solution with a single user interface merging employee productivity with omnichannel customer engagement.

A More Informed Organization

A More Informed Organization

A singular platform helps businesses cut hold times, increase call effectiveness, and improve employees' ability to resolve issues quickly.

Superior Customer Experience

Superior Customer Experience

A unified agent desktop puts customer context, interaction history, and real-time guidance at every agent's fingertips.

Workforce Management

Workforce Management

Empower your team with the right skills, at the right time, with AI-powered forecasting and scheduling.

Digital Teammates

AI agents for your contact center

Contact Center AI

AI Agents for Your Contact Center

Digital Teammates are AI-powered agents that handle routine customer inquiries instantly, 24/7. This ensures your human agents can focus on complex problem-solving while your customers get immediate responsiveness.

Handle high volumes without wait times
Intelligent handoff to human agents when needed
Consistent brand voice across every interaction
Real-time sentiment detection and routing

Technology that Lets Your Business Offer Superior CX - Right Now

AI-powered routing and sentiment analysis
Native Microsoft Teams integration
Cloud-native, API-first architecture
Enterprise-grade security and compliance
Superior CX Technology

ELEVATE UNIFIED COMMUNICATIONS

Greater Employee Productivity and Customer Experiences with integrated Elevate and Contact Center

Scalability

Scalability

Scale your contact center up or down based on demand without hardware constraints.

Integration

Integration

Connect with CRM, help desk, and productivity tools out of the box.

Support

Support

24/7 dedicated support with guaranteed SLA.

Call us today! +1(604) 872-6500

Automatically Capture and Archive All Your Communication Data

Learn More

ELEVATE UNIFIED COMMUNICATIONS

Add Intelligent Archiving to Elevate and Contact Center

Elevate Archiving

Get Archiving with Elevate, our premier cloud communication solution for businesses of all sizes. See our plans and pricing.

Learn More About Archiving →
Contact Center Archiving

Get Archiving with Contact Center and enable your business to expertly manage customer interactions. See our plans and pricing.

Learn More About Contact Center →

Call us today! +1(604) 872-6500

Frequently Asked Questions

Common Questions About Elevate

What is the difference between VoIP and Cloud Business Systems?

While VoIP simply refers to voice over the internet, Cloud Business Systems like Elevate bring voice, video, chat, SMS, and AI-driven collaboration tools into a single, unified platform for total business productivity.

How do Digital Teammates improve customer success?

Digital Teammates are AI-powered agents that handle routine customer inquiries instantly, 24/7. This ensures your human agents can focus on complex problem-solving while your customers get immediate responsiveness.

Can I bridge my On-premises Phone System to Elevate?

Yes, our Elevate Bridge solution allows you to extend the life of your existing On-premises hardware while adding modern AI features, mobile apps, and cloud flexibility at your own pace.

Is Intelligent Archiving compliant with industry standards?

Absolutely. Intelligent Archiving provides secure, automated storage and indexing of all interactions, supporting compliance with major legal and regulatory frameworks with universal search capabilities.