Customer Success

Show Your Customers Elevate in Action

These demos and videos will help educate your customers on the features and benefits of the Elevate desktop and mobile apps. You can share these with your customers directly or host on your company website!

PHONEMEETINGSCHATSMSFILESARCHIVINGCONTACT CENTER

Training Resources

Additional guides, manuals, and documentation for your communications infrastructure.

Elevate AI Platform

Comprehensive guides for the AI-powered unified communications experience.

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Phone Systems

User manuals and operational guides for NEC and Panasonic hardware.

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Safety & Security

Operational manuals for integrated security and access control.

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App and Product Videos

See how Elevate brings together voice, video, chat, file sharing, contact center, and archiving in one seamless experience.

Desktop App
3:24

Desktop App

See how Elevate brings together voice, video, chat, file sharing, contact center, archiving in one seamless desktop experience.

Desktop App with Call Controller Mode
2:45

Desktop App with Call Controller Mode

Learn how the Elevate App enhances your desk phone calling experience.

Mobile App
2:18

Mobile App

Learn how the Elevate mobile app will keep you connected to your team and your customers anywhere, anytime.

Elevate + Contact Center
4:02

Elevate + Contact Center

See how Elevate and Contact Center help users be more productive and create a better customer experience.

Elevate + Archiving
3:15

Elevate + Archiving

Elevate Archiving protects your organization by capturing, storing, and providing search across calls, chats, SMS and more.

Elevate Control Panel
4:33

Elevate Control Panel

Elevate's web-based control panel lets you easily manage and deploy the Elevate solution through a 'single pane of glass'.

Elevate Product Demos

Interactive demos with text boxes that help your customers learn how to use Elevate.

Interactive Demos

Chat

Learn how to chat 1:1 or in a group, set favorites, search chats, and text mobile numbers.

Meetings

Learn how to schedule, join, or start a meeting, and use in-meeting features.

Files

Learn how to securely access, save, share, and collaborate on files and folders.

Calling

Learn how to set up calling for computer (softphone) or deskphone (call controller mode).

Video Tutorials

Calling Setup
5:12

Calling Setup

Learn how to set up calling for computer (softphone) or deskphone.

Placing and Receiving Calls
3:48

Placing and Receiving Calls

Learn how to place calls on the dial pad, through your contacts, from a chat, etc.

Active Call Actions
4:21

Active Call Actions

Learn how to use call features like "flip", "park", and "transfer" for effective call handling.

Presence
1:56

Presence

Learn how to check a user's availability.

Voicemail and Call History
3:05

Voicemail and Call History

Learn where to access and manage voicemail, call history, and voicemail settings in the app.

Device Videos

Device setup videos for our top-selling Elevate devices.

Elevate V64

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Embedded Solutions for Microsoft Teams

These videos demonstrate the user experience for our embedded solutions for Microsoft Teams.

Presence
2:14

Presence

Learn how to check a user's availability in the Elevate tab within Teams.

Placing and Receiving Calls
3:22

Placing and Receiving Calls

Learn how to place calls from the Elevate tab within Teams.

Active Call Actions
3:45

Active Call Actions

Learn how to use call features like "flip", "park", and "transfer" within Teams.

Voicemail and Call History
2:58

Voicemail and Call History

Learn where to access and manage voicemail, call history, and settings in the Elevate Teams Embedded App.

SMS
2:33

SMS

Learn how to send and receive text messages using the Elevate Teams Embedded App.

Installing the Elevate for Teams Embedded Experience
4:12

Installing the Elevate for Teams Embedded Experience

Learn how to install the Elevate for Teams Embedded Apps.

Business Calling in the Teams Mobile App
3:18

Business Calling in the Teams Mobile App

Learn how to use Elevate calling in the Microsoft Teams mobile app.

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